Lukki Terms and Conditions

Welcome to Lukki. These Terms and Conditions govern your use of our website, our games, and all services offered through Lukki Casino. By creating an account, completing Lukki casino login, or using our platform in any way, you confirm that you have read, understood, and agree to be bound by these terms. If you do not agree with any part of this document, we ask that you refrain from using our services.

Who We Are

Lukki is owned and operated by Just Entertainment B.V., registered under No. 160603 at Scharlooweg 39, Willemstad, Curaçao. We hold a valid license issued by the Curaçao Gaming Authority under license number OGL/2024/164/0246. We have operated Lukki online casino since 2023, offering our services to players across Canada, Australia, New Zealand, Norway, Austria, Switzerland, and other international markets where online gambling is permitted.

Eligibility and Account Registration

To use casino Lukki, you must be at least 18 years old or the legal age of majority in your jurisdiction, whichever is higher. When you complete Lukki casino sign up, you agree to provide accurate, current, and complete information. We reserve the right to verify your identity, age, and address at any stage, and we may suspend your account until verification is completed.

• You may hold only one account with us at any time
• We require accurate personal and payment details during registration
• We may request identification documents before processing withdrawals
• You are responsible for keeping your Lukki login credentials confidential

Restricted Territories

We do not permit real-money deposits or play from residents of the United States, United Kingdom, Netherlands, Spain, Italy, France, Germany, Poland, Belarus, North Korea, China, Belgium, Portugal, Bulgaria, Curaçao, Cyprus, Georgia, Gibraltar, Greece, Guernsey, Isle of Man, Ireland, Israel, Jersey, Taiwan, Russia, and their territories. A separate bonus restriction based on citizenship applies to residents of Bulgaria, Macedonia, the Republic of Moldova, the Philippines, Sierra Leone, Spain, Belarus, and Ukraine. Citizens of these countries residing elsewhere are not otherwise restricted, but we may request proof of address, and we may void winnings if residency cannot be confirmed.

Currencies and Payment Methods

We accept EUR, USD, CHF, CAD, AUD, NOK, NZD, ZAR, INR, and a range of cryptocurrencies including BTC, ETH, BCH, XRP, USDT, USDC, BNB, DOGE, TRX, and ADA. All promotion values convert from a EUR base at fixed internal rates. We offer instant, fee-free deposit methods including Visa, Mastercard, Paysafecard, Skrill, Neteller, MiFinity, MuchBetter, Interac, Volt, Inpay, and crypto processing through CoinsPaid. Withdrawals are returned to the original deposit method wherever possible, and every published rail on our platform is processed instantly once verification is complete.

• Minimum deposits start from 20 EUR/USD or the crypto equivalent
• Minimum withdrawals generally start from 20 EUR or the equivalent
• We apply daily, weekly, and monthly withdrawal limits based on your currency
• A cumulative daily profit limit of USD 50,000 applies across all accounts

Every deposit carries a 3x wagering requirement before connected funds can be withdrawn. If a withdrawal request includes non-wagered funds, we may refuse the request or apply a processing fee. We may hold a withdrawal for the time required to complete our verification and anti-fraud review, even where cashout is technically instant on the payment rail.

Bonuses and Promotions

Our Lukki no deposit bonus offers, welcome packages, and ongoing promotions such as Wild Tuesday Madness, Triple Choice Thursday, and Friday Frenzy are governed by our general bonus rules unless a specific promotion states otherwise. When you claim a Lukki casino bonus code, you agree to the following standard conditions:

• Wagering requirements of 40 times the bonus amount or free spin winnings
• Bonus funds and spins expire 7 days after being credited
• Maximum bet limits apply while a bonus is active
• Real money is used before bonus money in all gameplay
• Game contribution rates vary, and some games are excluded entirely
• Winnings from deposit bonuses are subject to fixed maximum caps

We define bonus abuse broadly, and it includes switching between games with different contribution rates, using low-risk betting systems, drastically cutting stake size after a large win, hedging bets, and any pattern resembling automated play. We reserve the right to void bonus winnings and restrict accounts where we detect such behaviour. Only one bonus may be active on your account at any time, and deposit bonuses cannot be combined.

Loyalty Program

Our Yacht Club loyalty program rewards real-money play across seven tiers, from Jet Ski to Super Yacht. Points accrue based on your wagering activity and convert to bonus funds at rates that improve as you climb the tiers. Exchanged bonuses carry a 40x wagering requirement. Our VIP Paradise program offers enhanced limits, faster withdrawals, and a personal account manager to qualifying players who contact us directly.

Games and Fair Play

We offer more than 14,000 games from leading providers, including slots, table games, live dealer titles, jackpots, and sports betting. All games available through Lukki app and our desktop platform use certified random number generators, and we work only with licensed and audited software providers. We do not guarantee any particular outcome, and all gameplay results are final once confirmed by our system.

Account Suspension and Termination

We may suspend or close your account if we suspect fraud, breach of these terms, underage play, or activity from a restricted jurisdiction. We may also charge a dormancy fee of 10 EUR per month on accounts inactive for more than 120 days without login or transaction activity. You may close your account at any time by contacting our support team.

Responsible Gaming

We are committed to promoting responsible gambling. We offer self-exclusion, deposit limits, and cooling-off tools to help you manage your play. If you feel your gambling is becoming a concern, we encourage you to contact our support team or seek assistance from a professional organisation.

Limitation of Liability

We provide our services on an "as is" basis and do not guarantee uninterrupted access to Lukki online casino. We are not liable for losses arising from technical failures, internet connectivity issues, or events beyond our reasonable control. Our total liability to you is limited to the amount held in your account balance.

Changes to These Terms

We may update these Terms and Conditions from time to time to reflect regulatory changes or improvements to our services. Continued use of our platform after changes are published constitutes your acceptance of the revised terms. We recommend reviewing this page periodically.

Governing Law and Contact

These terms are governed by the laws applicable to our Curaçao gaming license. For questions regarding these Terms and Conditions, account issues, or general enquiries, please contact our support team at support@lukki.com. Our live chat is available 24/7 to assist you with any concerns related to your account or our services.